Sample Tip
The 60 Second Rule
A homeowner who calls three roofers usually books the first one that answers. If you cannot pick up, a text within 60 seconds keeps you in the running.
Try this: set an auto reply on your business line this week and see how many reply back.
Read time: under 2 minutes
Sample Tip
Silence Is Not A No
Most contractors send an estimate and wait. Homeowners get busy, wait on a spouse, or forget. An estimate from the last 90 days without a clear answer is still open.
Try this: pull every unanswered estimate from the last 60 days and send one short message.
Read time: under 2 minutes
Sample Tip
Ask On The Driveway
The best time to ask for a review is while you are still standing in front of the customer, not three days later in an email they will not open.
Try this: ask on the final walkthrough, then send the link before you pull away.
Read time: under 2 minutes
Sample Tip
Be Ready Before The Hail
After a storm every roofer in the county is calling the same neighborhoods. The ones who win booked the work before the trucks arrived.
Try this: write your storm response message now, while nothing is happening.
Read time: under 2 minutes
